Contact
Write to us by e-mail with your questions, requests and feedback.
Address
Serdal Güldap
Gülbahçe Mah. Kavas Çıkmazı Sk. No: 6 A, Osmangazi / Bursa, Türkiye
Response
We reply to e-mails as soon as we can. Requests under the KVKK are concluded within 30 days at the latest.
What will you write about?
- Product and features
- Pricing and plans
- Account and technical issues
- Integrations
- Privacy and data deletion
Putting the topic in your e-mail's subject is enough.
Frequently asked questions
See all questionsWhat is Catalogtopia?
A platform that checks your e-commerce product catalogue against rules. It imports your products from your Shopify store or your XML/CSV feed address and shows missing and wrong information, the products it affects and the recommended fix.
Which businesses is Catalogtopia for?
E-commerce businesses with a Shopify store or an XML or CSV product feed, and the teams that work with them.
Is my data safe?
Store and Meta access keys are stored encrypted, passwords are kept as hashes, and each organisation's data is separated at database level. The details are in the Security section of the Privacy Policy.
In which languages do you offer support?
Turkish and English, by e-mail.
How do I connect my catalogue?
After creating your organisation you connect your Shopify store or add your XML or CSV feed address, then import with the Import button.